Position Title: Resident Hall Director
Position Accountable to: Director of Residential Life/Student Retention
Start Date: June 2, 2025
GENERAL SUMMARY:
Responsibilities include, but are not limited to, responsible for the direction of all phases of the Resident Hall and in training and education of student assistants; ensure the educational programing and safety procedures are implemented and followed.
Provide excellent customer service to our students, donors, sponsors, alumni and all of our internal and external constituents.
PRIMARY DUTIES AND RESPONSIBILITIES:
- 15% - Understand and analyze the atmosphere in the residence hall
- 15% - Identify challenges and respond to all situations and/or concerns
- 15% - Responsible for the day-to-day operations, services and activities of the Resident Hall. Supervise undergraduate staff and develop a team which will implement all of the activities, programs and services needed to create an inclusive community that reflects the mission and goals of Residence Life, the Office of Student Development, and Central Methodist University
- 10% - Facilitate a positive, supportive atmosphere which fosters success in academic and personal endeavors by developing individual relationships with students
- 10% - Implement departmental community initiatives and foster an environment that values respect for others and celebrates the differences of each person
- 10% - Support the Office of Student Development and the retention of students
- 5% - Advise and supervise hall groups
- 5% - Conduct building meetings, inspections, and support student leadership
- 5% - Serve on an on-call rotation
- 5% - Provide excellent customer service skills to both areas of responsibilities
- Other duties as assigned
MANAGERIAL/SUPERVISORY RESPONSIBILITIES:
- Must be able to coordinate all the Resident Assistant’s in the building, for scheduling, direction, and conflict management
- Strong communication and organizational skills required
- Must be able to gain and maintain CMU driving approval
EDUCATION AND EXPERIENCE QUALIFICATIONS:
- Bachelor's Degree required
- Resident Hall experience (preferred)
PHYSICAL REQUIREMENTS:
- First Aid, CPR, AED; ability to lift 50lbs
- Set up resident rooms, move furniture up and down stairs
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
- Occasional lifting of objects up to 50 pounds
- Must be able to speak in a clear and loud voice to large groups
OTHER SKILLS AND ABILITIES:
- Provide Excellent Consumer Service, Excellent Public Speaking abilities; Personnel Management Skills & Experiences; Microsoft Word
- Knowledge of a college residential environment
- Proficient in Microsoft 2010: Word, PowerPoint, Excel
OTHER INFORMATION AND ATTRIBUTES:
- Effectively utilize interpersonal and communication skills
- Effectively utilize organizational and planning skills with attention to detail and follow through
- Maintain a high level of confidentiality of work-related information and materials and student records
- Establish and maintain effective working relationships
- Well-developed customer service skills are a must
- The ability to creatively problem-solve and streamline processes that enable the campus to effectively interact with residence life
- The ability to thrive in a changing, flexible, fast paced environment with evolving technology
Candidates should submit an application, cover letter, and resume to Human Resources. Applications and instructions are located on the website at www.centralmethodist.edu.
CMU Employees provide collegial, collaborative contributions to their areas and the University as a whole. They should stimulate a harmonious, productive and inviting work environment that is customer service oriented. Each must maintain a commitment to the mission and purposes of CMU. Central Methodist University is an Equal Opportunity Employer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. CMU management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.